Troubleshooting Video Playback

If you are trying to play a video file in Windows Media Player (or similar program) and have trouble getting both audio and video, you do not have the codecs required to play the file.

To get the codecs:

• Go to http://www.codecguide.com/download_kl.htm
• Get whichever pack suits your needs (The Standard Pack is fine for most purposes)
• After installing the pack, you should be able to play almost any video file in Windows Media Player or your player of choice

Troubleshooting Video Encoding

If you are trying to edit an MPEG-4 (mp4) video in Windows Movie Maker, the XP version does not support this format. As a temporary fix, you can convert the video file to AVI using MP4Cam2AVI. A 5 minute video takes about 20 seconds to convert.

• Make sure the video is on your laptop's hard drive
• Browse to the file's location under Source
• Select the file(s) under file list mode
• Set the audio to "Source audio (no recompression)"
• Set the target location to whereever you want to save the video
• Click Start